Shipping policy

Shipping Information

At Tec Trove, we aim to deliver your items as quickly and smoothly as possible. Below you can find all the information regarding our shipping process.

Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Rates & Delivery Time
We offer the following shipping options:

• Standard Shipping (Netherlands): 5-8 business days
• Standard Shipping (EU): 5-8 business days
• International Shipping: 5-8 business days

Shipping rates are calculated at checkout and may vary depending on your location and the size of your order.

Shipping Issues
Valenza Fashion is responsible for any lost or stolen packages. If your package has been delayed or lost in transit, please contact us directly with your tracking number.

International Duties & Taxes
For international orders, please note that import duties, taxes, and other charges may apply. These are not included in the item price or shipping cost and are the customer’s responsibility. We recommend checking with your local customs office to understand any potential fees.

Address Changes
If you need to change your shipping address, please contact us as soon as possible at (mail). Once an order has been processed or shipped, we may not be able to accommodate changes.

Contact Us
If you have any questions regarding shipping, please feel free to reach out.